In order to assist us in maintaining the security of your account and the terminals, the ATM card or Debit Card remains our property and may be revoked or cancelled at any time without giving you prior notice. You agree to not use your ATM card or Debit Card for a transaction that would cause your account balance to go below zero, or to access an account that is no longer available or lacks sufficient funds to complete the transaction. You agree not to use your ATM card or Debit Card for a transaction that would exceed your account balance. We will not be required to complete any such transaction, but if we do, we may, at our sole discretion, charge or credit the transaction to another account, and you do agree to pay us the amount of the improper withdrawal or transfer upon request.
Your ATM card may only be used with your PIN. Certain transactions involving your Debit Card require use of your PIN. Your PIN is used to identify you as an authorized user. Because the PIN is used for identification purposes, you agree to notify the Bank immediately if your ATM card or Debit Card is lost or if the secrecy of your PIN is compromised. You also agree not to reveal your PIN to any person or to write your PIN on your ATM card or Debit Card or on any other item kept with your ATM card or Debit Card. We have the right to refuse a transaction on your account when your ATM card or Debit Card has been reported lost or stolen or when we reasonably believe there is unusual activity on your account.
The security of your account depends on your maintaining possession of your ATM card or Debit Card and the secrecy of your PIN. You may change your PIN if you feel that the secrecy of your PIN has been compromised. We may charge you a fee for the service. For bank fees, see our Bank Services & Fees Schedule.
When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used, and you may be charged for a balance inquiry even if you do not complete a fund transfer.
. You may provide your check to a merchant or service provider who will scan the check for the encoded bank and account information. The merchant or service provider will then use this information to convert the transaction into an electronic funds transfer. This may occur at the point of purchase or when you provide your check by other means such as by mail or drop box.
. Some merchants or service providers will initiate an electronic funds transfer to collect a charge in the event a check is returned for insufficient funds.
Call or write us at the telephone number or address listed in this brochure, AS SOON AS you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is an error or
why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint
or question in writing within 10 business days.
We will determine whether an error has occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
You may use your
- Withdraw cash from an account that you have designated to be
accessed by your card.
- Make Deposits to your account.
- Transfer funds between accounts.
- Make balance inquiries on your account.
- Pay for purchases at places that have agreed to accept the
- Pay bills directly from your account in the amounts and on the
days you request.
(Some of these services may not be available at all terminals.)
Transfers from a money market account or savings account to another account or to third parties by check, debit card, preauthorized, automatic, telephone transfer or similar order are limited to six per month or statement cycle. There is no limit on frequency of cash withdrawals from our terminals.
You may withdraw up to a maximum of $500.00 from our terminals between business days, unless a different dollar amount is disclosed to you.
Tell us AT ONCE if you believe your card has been lost or stolen, or if you believe that an electronic transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days after you learn of the loss or theft of your card, you can lose no more than $50 if someone used your card without your permission.
If you do NOT tell us within 2 business days after you learn of the loss or theft of your card, and we can prove we could have stopped someone from using your card without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
For fees regarding EFT (Electronic Funds Transfer) see our Banking
Services and Fee Schedule.
If you believe your card has been lost or stolen, call: 847-622-8800 or write First Community Bank, 165 South Randall Road, Elgin, IL 60123.
You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without permission.
Our business days are: Monday thru Saturday.
Sundays and Federal Holidays are not included.
You may also qualify to use your Card to access your designated checking or NOW account (“Transaction Account”) for purchases. If so, you can use your Card to purchase goods or pay for services anywhere your Card is accepted.
You are the only authorized user of your Card and Personal Identification Number (PIN). You agree not to give your Card or PIN to anyone else.
The PIN is provided for your protection and identification and you should not reveal it to anyone.
Some of these services may not be available at all terminals.
. You may only use your Card for POS with PIN transactions at merchants up to $500.00 per day, unless you have been specifically advised that a higher limit is applicable to your account. If Applicable, please review your ATM card or debit card disclosure statements for additional information.
. You can get a receipt at the time you make a transfer to or from your account using an automated teller machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15 or less.
. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the telephone number listed in this brochure to find out whether or not the deposit has been made. If the only possible transfers to or from your account are direct deposits, you will get a quarterly statement from us.
If, in connection with a direct deposit plan, we deposit any amount in an account which should have been returned to the Federal Government for any reason, you authorize us to deduct the amount of our liability to the Federal Government from the account or from any other account you have with us, without prior notice and at any time, except as prohibited by law. We may also use any other legal remedy to recover the amount of our liability.
. You will get a monthly account statement from us unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.
If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:
Call or write us at the telephone number or address listed in this brochure in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within
14 days after you call.
We will charge you a fee for each stop payment order you give. For bank fees, see our Bank Services & Fees Schedule.
. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
. If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance:
- If, through no fault of ours, you do not have enough money
in your account to make the transfer.
- If the transfer would go over the credit limit on your overdraft
- If the automated teller machine where you are making the transfer
does not have enough cash.
- If the terminal or system was not working properly and you knew
about the breakdown when you started the transfer.
- If circumstances beyond our control (such as fire or flood)
prevent the transfer, despite reasonable precautions we have taken.
- There may be other exceptions in our agreement with you.
We will disclose information to third parties about your account
or the transfers you make:
- Where it is necessary for completing transfers;
- In order to verify the existence and condition of your account
for a third party, such as a credit bureau or merchant;
- In order to comply with government agency or court orders; or
- If you give us written permission.